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Fulfilling the Challenges of Modern Online Business

Avatar of John Hannah John Hannah
Last updated on: May 5, 2021

Even if you’re a small local store, online visibility has become so important in the modern age that it’s practically ubiquitous. While this can do great things in terms of letting businesses reach new audiences, it can also introduce challenges to the less technologically inclined. Such challenges are not as difficult as they first appear, however, with just minor ideas revealing a safe and convenient path for unsure businesses to follow.

Tailoring Avenues of Engagement

Arguably the biggest aid in terms of free advertising in the modern world comes from the introduction of social media networks. Available for everyone, these digital communities can bolster engagement significantly by creating concentrated pockets of interest. The biggest problem with this is that social media engagement often relies on socio-cultural aspects that aren’t obvious to people living outside of the mainstream zeitgeist.

“Social Media Keyboard” (Public Domain) by Shahid Abdullah

To combat this challenge, modern businesses need to understand which avenues are worth pursuing. As a baseline, Facebook should always be considered a necessity. With more than 2.8 billion active users, the reach of this one site is far too vast to be ignored. Going a step further, businesses then need to consider the use of other social media services. For businesses that rely on flash sales and bite-sized updates, Twitter can also prove helpful, whereas businesses with heavy visual components should also consider Instagram and YouTube. In other words, working with social media is about tailoring the experience to your audience to get the best effect.

Utilizing Modern Website Systems

Older website designs can be serviceable, but outdated systems can also lead customers to believe your business is disorganized. For this reason, modern designs which rely on HTML 5 tech are a basic necessity. This is especially the case when designing a mobile version of websites, owing to the growing market that mobile browsers have produced. In fact, 56% of all internet traffic in 2021 came from mobiles, so creating a mobile-friendly site is a must.

Less obvious, but just as important, are modern concerns about advertisement inclusion. Ads play an important part on modern business websites, with the proper application creating a streamlined ecosystem around relevant related businesses. The problem here today comes from issues with ad verification. Websites that don’t lean on ad verification can be infiltrated by bad actors who push irrelevant, distracting, or even actively harmful content onto otherwise trusted websites. Taking advantage of professional services which address this issue can be a functional necessity today, to protect both business and customer.

Maintaining a Presence

The final major step that online businesses can’t afford to avoid relates to public visibility. Rather than set and forget, maintaining an online presence means constant diligent attention which is implemented indefinitely. It can take some time to adjust to the demands of this idea but, fortunately, such engagement only gets easier with time. It’s not about simply existing, it’s about fostering a community, which can demonstrate to new and returning customers just how much a business cares.

“Young businesswoman using her smarthone” (CC BY 2.0) by shixart1985

If you’re new to the online components of a business, then don’t let the initial complexity weigh you down. All the above aspects have fully been catered to by parties who understand the confusion of the web’s less-involved participants. Make no mistake, there will likely be teething pains when introducing these components to a business for the first time, but the long-term benefits are always worth the effort.

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Avatar of John Hannah

John Hannah

    John Hannah is a part-time blogger. He likes to travel a lot.

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