• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

TechLila

Bleeding Edge, Always

  • Home
  • About
  • Contact
  • Deals and Offers
Techlila Logo
Share
Tweet
Share
Pin
Plasma
Up Next

Can Psychology Trick SEO?

Online Documentation

TechLila Internet

The Right Tools for Online Documentation

Avatar of John Hannah John Hannah
Last updated on: August 30, 2021

For any software product you develop and market, an exhaustive body of documentation is required. To create it, you need to implement a lot of features, from screenshots and videos illustrating how to use it to live chats and surveys for consumers. To achieve this, you’ll need technical documentation tools that… 

Write and Review Easily

When you write a novel, you apply your creative style. When you write technical documentation, you follow the guidelines. Authoring includes writing, editing, and designing. Not only should the documentation correctly describe the features of the software. It needs to be written comprehensively, formatted the easiest way for readers to perceive it.

Keep in mind the final aim of these works. Customers have questions about the usage of your product and want answers. They may have trouble with your product and need a troubleshooting guide. Finally, they may search for personal support when it gets serious. They should be able to find it all in your customer documentation. As for internal documentation, it should contain everything developers have to highlight about their work.

Work in Teams

Creating documentation is a long process that involves numerous writers, editors, designers, managers, etc. The developers of your product itself also need to be within your reach to clear any misunderstanding about new features and fill the writers in about new features in the upcoming versions.

To effectively schedule the work, the manager needs special tools for:

  • assigning tasks to employees
  • setting deadlines
  • establishing dependences
  • creating subtasks

and so on. They should be integrated with editors and cloud-stored documents for easy sharing and reviewing and exchanging comments and edits. A built-in messenger is also a great thing for avoiding sharing links and files outside the environment. Finally, adjustable access can grant team members the possibility to edit or review the relevant documents.

Style Rules

It’s now a must that your documentation portal is integrated with the software in all the possible ways, including style. Your company logo, the color scheme, the fonts used – a transition between the product itself and the documentation should be as smooth as possible.

On a subconscious level, it seems a logical extension of the product. But it requires a lot of conscious effort from creators. So, the documentation creating tools need to have designer features, so you can design your documentation the most organic way. Or design it elsewhere, with your favorite software, and then import. 

Listen to Your Heart

But after all, if you are in a position to choose the software, try to decide whether you feel it intuitively. Do all the icons and tools belong where they are? Is it easy to work with it, to create documents, schedules, timelines, to import documentation from other platforms, or to export them as a web help portal that you’ll host on your company site? If yes, this should be your choice. This inner voice responds like that of your customers’ will.

Share
Tweet
Share
Pin

Disclosure: Content published on TechLila is reader-supported. We may receive a commission for purchases made through our affiliate links at no extra cost to you. Read our Disclaimer page to know more about our funding, editorial policies, and ways to support us.

Sharing is Caring

Share
Tweet
Share
Pin
Avatar of John Hannah

John Hannah

    John Hannah is a part-time blogger. He likes to travel a lot.

    Category

    • Internet

    Reader Interactions

    No Comments Logo

    Leave a comment

    Have something to say about this article? Add your comment and start the discussion.

    Add Your Comment Cancel reply

    Your email address will not be published. Required fields are marked *

    Primary Sidebar

    Popular

    How to Increase Broadband Speed on Windows

    10 Best Android Launchers of 2023

    Things to Do After Installing Windows 10 – Windows 10 Tips and Tricks

    Top 10 Search Engines You Can Use to Search the Web Privately

    55 Interesting Computer Facts That Will Blow Your Mind

    What to Look for When Buying a Laptop – A Laptop Buying Guide

    Fusion Drive Vs SSD – Things Nobody Tells you About Fusion vs SSD Storage

    Useful Tools

    • Grammarly – Free Grammar Checker
    • SEMrush – The Best SEO Tool Trusted by Experts
    • Setapp – One-stop subscription for Mac and iOS

    Trending Topics

    • Android
    • Internet
    • iPhone
    • Linux
    • Macintosh
    • Press Releases
    • Security
    • Social Media
    • Technology
    • Windows

    Worth Checking

    10 Best Sound Equalizers for Windows 10 (2023 Edition!)

    14 Best VLC Skins that are Highly Recommended and Free

    Footer Logo Footer Text Logo

    Footer

    About

    Hello and welcome to TechLila, the famous technology blog where you can find resourceful articles for mastering the basics and beyond.

    At TechLila, our main goal is to provide unique information, such as quality tips and tricks, tutorials, how-to guides on Windows, Macintosh, Linux, Android, iPhone, Security and a few miscellaneous sub-topics such as reviews.

    Links

    • About
    • Contact Us
    • Disclaimer
    • Privacy Policy
    • Terms

    Follow

    Custom Theme Using Genesis Framework

    Cloud hosting by Cloudways

    Language

    © Copyright  2012–2023 TechLila. All Rights Reserved.