More and more people are looking into the capabilities of VoIP for their online communication. This doesn’t just apply to users who like talking to their family and friends (whether they’re in the next town or even in another country)—some businesses now rely entirely on VoIP in order to communicate with customers or colleagues within the company itself. In fact, it has gotten so big that VoIP services have become big businesses, with names like Skype and GoogleTalk being the most well-known.
But regardless of whether you’re using a paid or free online service, VoIP is most effective when the communication is as crystal clear as landline connection. Some people may be initially repulsed by the idea of using the internet for voice calls due to bad connection experiences. However, there are some simple tips and solutions for improving the quality of online voice chat:
1. Make sure your software is the latest version: If you are using a downloaded client—say, Skype—then it is important to use the latest version of it. The latest versions have fixed the bugs of previous incarnations and have better support. Make sure the software also deploys prompts in case a new update is available.
2. Ensure that you have the latest version of your software drivers: Using old drivers can impair the performance of the VoIP software. It can affect how your system uses the software and how your voice translates over the internet, as well as how well you will receive your caller’s signals.
3. Check for programs that might be hindering the software: Some firewalls can block certain aspects of VoIP that do not just greatly limit usage, but also prevent usage altogether. Make sure that the appropriate permissions and system settings are applied so your VoIP software can communicate unhindered online.
4. If possible, shut down all other programs: If you do not need to use a particular program at the moment, shut it down. This allocates more memory to the VoIP software that you’re using, and increases the speed and clarity of the connection. This can really improve the quality of the call, especially if you shut down programs that require a lot of memory to run.
5. Stop your active downloads: Downloading files, much like running heavy-duty programs, also eats up bandwidth that the call needs transmit your call effectively. This could affect sound quality and cause a frustrating lag, or even a “choppy” reception from the other end of the line.
6. If these still don’t work, make sure that you have enough bandwidth to handle VoIP. Because you are transmitting real time audio and/or video information online, VoIP requires you to have a certain amount of bandwidth that it can use. You have to make sure that your ISP subscription is the right speed or gives you the appropriate amount of bandwidth to make a clear call. You can test how well your speed is doing through online speed tests.
If you know any other tips and tricks for getting clearer, better voice chat quality then share with us in form of comments below.