If you are using VoIP-based business phone systems to save money and have greater communication with your clients, associates, and suppliers, you are very aware of the advantages. Having an excellent provider is essential. Managed services where you do not even have the need for any hardware are even better for small business who do not see the need for expensive handsets to operate their VoIP-based system.
Every desk has a laptop or desktop, and so the need for VoIP-handsets is a little redundant. They do have their uses, and that will be up to you, the owner or manager, of your business. There are a couple of tweaks and tricks to getting even more out of your VoIP-based system.
Internet and Wireless
High-speed Internet is a major requirement of good VoIP service. The better your Internet, the better your calls will be. Not to mention your system will be able to handle a larger number of calls at the same time. Call information is sent in packets and re-arranged at the other end of the call. This is very different to the standard call.
This means the packets from 20 calls can be sent down the one Internet connection, and they will be put back together at the right locations. Strong wireless in your office will make using your business phone system much easier. Everyone who has a smart-phone can be using their smart-phone to access your business phone system, for example.
The days of a phone being restricted by a wire to a wall are long gone. ADSL is not the best type of broadband because it has very different upload and download rates. It is important to remember VoIP is a simultaneous two-way communication process.
Faster processors, whether they are in your smart-phones, or in your laptops, will go a long way to helping your business phone system do its job. A faster processor can push that data down your internet connection much faster than an older one.
Many small-business routers may be up to the task. At the same time, it is important to understand that routers do not last that long. There is a lot that can go wrong with them. When you start to have problems, or you are finding more Internet issues than normal, sometimes it is because the router is faulty.Power surges do a lot of damage to routers, for example. More modern and sophisticated routers can also be tweaked to make the most out streaming media and VoIP systems. There are even routers designed to sit between your modem and wireless router, to simplify the process of configuration for streaming media and VoIP-based communications.
Adjust your WMM (Wireless Multimedia Extensions) to boost communications, and if you cannot find them, look for the QoS (Quality of Service) settings section, and hopefully there will be a video configuration – push that to the highest level. A good quality provider should be helping you with all this.
VoIP systems have come a long way since the early days, now emergency services have begun to adopt VoIP 9-1-1 systems. As just about all VoIP-based business phone systems are based on Windows, the release of the new Windows 8 operating system should mean we will see huge improvements in the speed of these applications and greater levels of direct management on our systems.